11xx Privacy Policy – Your Data Is Safe With Us

1What Data We Collect

11xx collects different types of information for different purposes. You have the right to know what data is being collected and why.

Information provided at registration

• Name and date of birth — for age verification and identity confirmation.
• Mobile number — used for account verification, login, and important notifications.
• Email address (if provided) — for account-related communications.
• Password — stored in hashed form; cannot be read directly.

Identity Verification (KYC)

• A copy of your national ID card or passport.
• Selfie or photo — for matching against your identity document.
• Proof of address (for high-value transactions).

Transaction information

• Deposit and withdrawal history.
• Mobile banking number — required for payment processing.
• Betting history and gaming activity records.

Automatically Collected Data

Certain information is collected automatically while you use the 11xx platform:

• IP address and device type.
• Browser information and operating system.
• Time spent on the site and pages visited.
• Login time and location (city level).

This data is used for security monitoring, fraud detection, and improving platform performance.

2Why Your Data Is Used

11xx uses your data only for specific, legitimate purposes. No information is ever used beyond its stated purpose.

The list above is not exhaustive; please contact support for more detailed questions.

3Who We Share Your Data With

11xx does not sell your data to third parties. However, limited data sharing with trusted partners may be necessary in order to deliver our services.

Payment Processors

Information required to process payments via bKash, Nagad, and Rocket is shared with those respective providers solely to complete transactions.

Game Providers

Where 11xx offers third-party games, the minimum information required to operate those games is shared with the relevant software provider. They are bound by their own privacy policies.

Legal Requirements

If 11xx receives a valid court order or lawful request from law enforcement, we are legally required to comply. In such cases, only the minimum necessary information is disclosed.

4How Your Data Is Kept Secure

11xx ensures data protection on two fronts — both technical and organizational.

Technical Safeguards

• SSL/TLS encryption is used for all data transmissions.
• Passwords are stored as hashed values using bcrypt or an equivalent algorithm.
• Sensitive data stored on our servers (such as KYC documents) is encrypted.
• Network firewall and DDoS protection are active.
• Regular security audits are conducted.
• Automated alerts for suspicious logins or transactions.

Organizational Safeguards

• Only authorized personnel have access to personal data.
• Staff receive regular training on data protection practices.
• Data access is logged and reviewed on a regular basis.

Keep in mind, though, that no one can guarantee 100% security on the internet. Use a strong password and never share it with anyone — that is the single most important step you can take to protect your account.

5Cookies & Tracking Technologies

The 11xx website uses cookies. Cookies are small text files stored in your browser.

Types of cookies used

• Essential Cookies: Maintaining login sessions and storing security tokens — the platform cannot function without these.
• Functional cookies: To remember your language preference and theme settings.
• Analytics Cookies: To understand which pages are most visited and how the platform is performing. This data is anonymized.

Most browsers allow you to disable cookies. However, turning off essential cookies will prevent many platform features from working. 11xx does not use third-party advertising cookies.

6Your Rights

If you have an account with 11xx, you have important rights regarding your personal data.

To exercise these rights Help Center Contact us or write directly to support@11xx.best.

7How Long We Retain Your Data

11xx does not retain data longer than necessary. Each category of information has its own defined retention period.

• Active account data: Retained for as long as the account remains active.
• Transaction records: Minimum 5 years, in accordance with financial regulatory requirements.
• KYC documents: Up to 5 years after account closure.
• Gaming & betting history: Up to 3 years after account closure.
• Support conversations: Up to 2 years after last contact.
• Log files: Typically 1 year; may be extended if required for a security investigation.

Once the retention period expires, data is securely deleted or anonymized.

8Minors' Information

11xx is strictly not for anyone under 18. We do not knowingly collect personal information from minors.

If we are notified or discover that a minor has created an account, that account will be closed immediately, all associated data will be deleted, and any transactions made will be reversed.

If you believe your child is using 11xx, please contact us immediately at support@11xx.best.

9Changes to the Privacy Policy

11xx may update this Privacy Policy as needed. Changes may be prompted by the addition of new services, legal developments, or security improvements.

For significant changes, active users will be notified in advance by mobile or email. For minor updates, the "Last Updated" date on this page will be revised.

Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms.

10Contact & Complaints

For any questions, requests, or concerns regarding our Privacy Policy, please get in touch with 11xx.

• Email: support@11xx.best
• Live chat: Active 24 hours a day, 7 days a week
• Help Center: Help Center page

Upon receiving a data protection request, 11xx typically responds within 30 business days. If a matter is complex and requires more time, you will be notified in advance.

11xx believes your data belongs to you — we are only permitted to use it temporarily in order to provide our services. Maintaining that trust is a long-term commitment at 11xx.