11xx Terms & Conditions – What You Need to Know Before You Play

1Eligibility & Age Requirements

The following eligibility requirements must be met to use 11xx's services. If any of these conditions are not satisfied, you should not create an account.

• You must be at least 18 years old at the time of registration.
• You do not reside in a jurisdiction where online gaming is strictly prohibited.
• You are registering an account for yourself — not on behalf of anyone else.
• You are not a professional athlete or official of a sports organization for whom betting is prohibited.
• You have not previously been permanently banned from 11xx.

11xx reserves the right to verify your identity at any time. Failure to cooperate with the verification process may result in a temporary account suspension. A copy of your National ID or passport may be requested as proof of age.

2Account Rules

Only one account per person is permitted on 11xx. Having multiple accounts is strictly prohibited.

Registration Details

You are required to provide accurate and truthful information during registration. Submitting false or incorrect details may result in withdrawal issues and account termination at a later stage.

Password & Security

You are responsible for keeping your account secure. Never share your password with anyone, and avoid using passwords that are easy to guess. If you suspect unauthorized access to your account, contact 11xx Support immediately.

Update Account Information

If your mobile number or contact details change, update them on your 11xx account as well. 11xx will not be held responsible if important notifications are missed due to outdated information.

3Deposit & Withdraw

11xx aims to keep its financial transaction policies transparent and user-friendly.

Deposit

• The minimum deposit amount is ৳100.
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits are typically credited to your account balance within a few minutes.
• Deposits from third-party accounts are not accepted — funds must come from your own mobile banking account.
• Deposits are typically free of charge, though your mobile banking operator's own fees may apply.

Withdraw

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same mobile banking account used for the original deposit.
• Standard withdrawals are processed within 24 hours; VIP members receive faster processing.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• Large withdrawals may require identity verification.

As part of its fraud prevention measures, 11xx reserves the right to review any transaction. Suspicious transactions may be temporarily placed on hold.

4Bonuses & Promotions

11xx regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms.

Wagering Requirements

When you claim a bonus, a wagering requirement must be met before any withdrawal can be made. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place a total of ৳30,000 in bets.

Bonus Terms

• Each offer may only be used once unless otherwise stated.
• Bonuses must generally be used within a specified validity period.
• Not all game types typically count toward wagering requirements when using bonus funds — read the details of each offer carefully.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.

11xx reserves the right to modify, suspend, or cancel any bonus or promotion. If bonus abuse is detected — such as claiming the same bonus across multiple accounts — the account may be terminated.

5Gaming Rules

All games on 11xx are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and not predetermined.

• The rules for each individual game are available on the game page.
• If a game is not completed due to a technical error, 11xx will take appropriate action.
• If your internet connection drops during gameplay, the last state saved on the server will be considered final.
• In the event of any dispute regarding game outcomes, 11xx's system logs will be considered the final and definitive record.
• Exploiting any software bugs or vulnerabilities in games is strictly prohibited.

Live Casino Games

In Live Casino games, the dealer's decision is final. If a live game is interrupted due to a technical issue, 11xx will assess the situation and make a decision accordingly.

6Betting Rules

The following rules apply to the use of 11xx's Sports Betting section.

Bet Acceptance

A bet is only considered valid once a confirmation has been received. If the odds change before confirmation is issued, 11xx reserves the right to accept or reject the bet at the updated odds.

Event Cancellation & Abandonment

• If a match or event is cancelled, stakes placed on that event will be refunded.
• If a match starts later than scheduled, bets are generally considered valid.
• If a match is abandoned mid-way, 11xx will settle bets in accordance with its designated policy.

Betting Limits

11xx reserves the right to set maximum bet limits for each market and event. If unusual or irregular betting patterns are detected, the betting limits on specific accounts may be adjusted.

7Responsible Gaming

11xx takes responsible gaming very seriously. We want every user to play with enjoyment and maintain control over their experience.

• Deposit Limit Settings — set daily, weekly, or monthly limits.
• Session Time Limit — set a cap on how long you play per session.
• Cooling-Off Period — take a break for a set period of time.
• Self-Exclusion — permanently or temporarily deactivate your account.
• Reality Check — receive periodic reminders about your gaming sessions.

Using these tools is not a sign of weakness — it reflects responsible behavior. Once self-exclusion is activated, it will be enforced immediately and 11xx will not send any promotional communications during that period. For more details, Responsible Gaming Page View.

8Prohibited Activities

The following activities are strictly prohibited on 11xx and may result in account termination and balance forfeiture.

• Creating multiple accounts to take advantage of bonus offers.
• Creating an account using a false or someone else's identity.
• Using the platform for money laundering or any illegal financial activity.
• Using bots or automation tools in gaming software.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack or damage 11xx's systems.
• Allowing minors to use your account.

11xx uses fraud detection technology and continuously monitors for suspicious activity. 11xx reserves the right to share information with law enforcement authorities if required.

9Account Closure

To close your account, contact 11xx Support. Please withdraw your balance before proceeding.

11xx may close or suspend any account for the following reasons:

• Violation of these Terms & Conditions.
• Registration using false information.
• Failing to verify age or identity.
• Accounts inactive for an extended period of time.
• Order from a court or regulatory authority.

Upon account closure, any valid balance (excluding bonuses) will be returned, provided the closure is not related to fraudulent activity.

10Changes to Terms & Miscellaneous

11xx reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any major changes.

When Changes Take Effect

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. If you object to any changes, please close your account.

Legal

Any disputes relating to these Terms & Conditions will first be addressed through mutual discussion. 11xx's contact address is support@11xx.best. If anything is unclear, Help Center Contact us.

Completeness

These Terms & Conditions, Privacy Policy, and Responsible Gaming Policy together form the complete agreement between 11xx and the user. They supersede any prior verbal or written understandings.